How do I disable pop-up blockers?

When using the Download link to view or download a document or Medline Plus/Patient Education link to download patient educational resources, the program will automatically open a new internet browser window. Most browsers (e.g. Edge, Chrome, etc.) have a pop-up blocker enabled which may block the document or lab order window from opening properly.

 

To edit pop-up blocker settings, please follow these steps:

Microsoft Edge

Click the Settings and more menu, select Settings as pictured in Graphic 1 and 2 below.

Graphic 1: Settings and more

Graphic 2: Settings

Click Cookies and site permissions in the toolbar, then select Pop-ups and redirects (see Graphic 3 and 4 below). 

Graphic 3: Cookies and site permissions

Graphic 4: Pop-ups and redirects

Under the Allow heading, click Add (see Graphic 5 below). 

Graphic 5: Add

In the Site box, type static.practicefusion.com and then click Add (see Graphic 6 below).

Graphic 6: Add a site

Google Chrome:

Click the three vertical dots in the top right corner on the browser toolbar, then select Settings (see Graphic 7 below). 

Graphic 7: Settings

Click the “Privacy and security” option on the left toolbar (see Graphic 8 below). 

Graphic 8: Privacy and security

Choose the Site settings in the "Privacy and security" section (see Graphic 9 below).

Graphic 9: Site settings


In the Content section, click "Pop-ups and redirects” (see Graphic 10 below).

Graphic 10: Pop-ups and redirects

Beside the "Allowed to send pop-ups and use redirects" field click add (see Graphic 11 below). 

Graphic 11: Add

In the Site box, type static.practicefusion.com and then click Add (see Graphic 12 below).

Graphic 12: Add a site